Terms & Conditions

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for keeping your account credentials secure.

2. The Service

Heyroles provides search tools that compile information from publicly available sources and licensed third-party data providers. We do not create the underlying records and cannot guarantee that results are accurate, complete or current.

The Service includes the following search tools (each a "Search"):

• People search, reverse phone lookup and reverse email lookup: names, contact details, addresses, relatives, social profiles and data-breach exposure linked to a person, number or email;
• Username search: public profiles registered under a username;
• Reverse image search: web pages and profiles where a photo you upload or link to appears;
• Property lookup: ownership history, sales, permits, liens and tax records for an address;
• Business lookup: registrations, licenses, owners, liens, court cases and complaints for a company or contractor;
• VIN lookup and license plate lookup: vehicle specifications, title, accident and history records;
• Criminal records search: public court, arrest and conviction records;
• Sex offender search: registered offenders near an address, from public state registries;
• Unclaimed money search: funds reported to state unclaimed property programs.

Search results are provided "as is" for informational purposes only. They are not a consumer report, a title search or title insurance, a vehicle inspection, legal advice or an official government record. Heyroles is not affiliated with, or endorsed by, any court, registry, motor vehicle agency or unclaimed property office.

3. Rules for specific Searches

Criminal records

Court and arrest records may be incomplete, out of date, sealed, expunged or matched to a different person with a similar name. An arrest is not a conviction. You must confirm any record with the originating court or agency before relying on it.

Sex offender search

Registry information is published by state authorities for public safety. You agree not to use it to threaten, harass, intimidate or harm a registrant or anyone else, and to comply with any state laws restricting its use. Contact the relevant state registry to confirm or correct a listing.

Vehicle and license plate lookups

Access to personal information in motor vehicle records is restricted by the federal Driver's Privacy Protection Act (DPPA) and similar state laws. Plate and VIN reports show vehicle data only, and you agree not to use the Service to obtain or attempt to obtain a vehicle owner's personal information.

Reverse image search

Upload only images you have the right to use. Do not upload sexual or intimate images, images of minors, or images obtained unlawfully. The Service matches images, not faces, and does not identify people from their facial features.

Username, email and phone lookups

Results reflect publicly visible information. You agree not to use them to access, or attempt to access, any account without authorization.

Property and business lookups

Public filings can lag behind real-world events and vary by county and state. Do not rely on a report as the sole basis for a purchase, loan, lease or contract; verify with the recording office, licensing board or a qualified professional.

Unclaimed money

We help you find funds that may be held in your name and link you to the official state claim process, which is free. We do not file claims on your behalf, hold funds, or guarantee that any amount is owed to you. Only claim funds that belong to you or that you are legally authorized to claim.

4. Prohibited uses (FCRA)

Heyroles is not a consumer reporting agency under the Fair Credit Reporting Act (FCRA). You agree not to use the Service or any results to:

• Evaluate a person for employment (including household workers such as nannies, babysitters and caregivers), tenancy, credit, insurance, a professional license or any other FCRA-regulated purpose;
• Stalk, harass, threaten or harm any person;
• Commit identity theft, fraud or any unlawful act;
• Locate or contact a person who does not wish to be contacted, including anyone protected by a restraining or protective order;
• Search for information about a minor, other than through the Sex Offender Search for public safety;
• Resell, redistribute, scrape or bulk-extract data from the Service.

We may suspend accounts that we reasonably believe violate this section.

5. Data Removal service

If your plan includes Data Removal, you authorize Heyroles to act as your authorized agent to submit opt-out, deletion and suppression requests to third-party data brokers on your behalf (and, for Family plans, on behalf of members you confirm you are permitted to represent). You agree to provide accurate information and, where required, to complete verification steps.

Removal depends on each broker's own processes. We cannot guarantee that every record will be removed, that removals will be permanent, or that information will not reappear from other sources. Public records held by government bodies are generally outside the scope of the service.

Data Removal members are suppressed from Heyroles's own search results for as long as the subscription is active, and on request afterwards.

6. Subscriptions & billing

All plans are subscriptions, billed monthly or annually, that renew automatically at the end of each billing period at the price shown at checkout until cancelled. Any trial converts to a paid subscription unless cancelled before the trial ends.

Upgrades take effect immediately and are prorated. Downgrades apply from your next renewal.

A Family plan covers the account holder and up to 4 other household members (5 people in total). The account holder is responsible for all use of the plan and confirms that they are authorized to share each member's information with us.

You can cancel at any time from your account or our cancellation page. Cancellation stops future renewals; access continues until the end of the paid period.

7. Refunds

Refunds are handled under our Refund Policy, which forms part of these Terms.

8. Intellectual property

The Service, including its software, design and content, is owned by Algora Ventures Limited - C105178 and protected by law. You receive a limited, personal, non-transferable license to use it.

9. Disclaimers & limitation of liability

To the maximum extent permitted by law, we disclaim all warranties, express or implied, and our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim.

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email or on the website. Continued use after changes take effect means you accept them.

11. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules, unless local consumer law requires otherwise.

12. Contact

Questions? Email contact@heyroles.com or write to Algora Ventures Limited - C105178, SOHO - Punchbowl Centre, Elia Zammit Street, St Julians, STJ3154, Malta.